Privacy Policy

Last updated: February 20, 2026

Grail Automation LLC ("we," "us," or "our") operates the website grailautomation.com. This Privacy Policy describes how we collect, use, and protect your information when you visit our site or engage with our services.

Information We Collect

Information You Provide

• Contact information — name, email address, and company name when you book a call or contact us via email.
• Scheduling data — appointment details submitted through our Google Calendar booking widget.

Information Collected Automatically

• Usage data — pages visited, time on site, referring URL, browser type, device type, and IP address.
• Cookies and similar technologies — we use cookies to remember your theme preference (light/dark mode). Third-party services may set additional cookies as described below.

How We Use Your Information

• To respond to inquiries and schedule discovery calls.
• To deliver consulting services you have engaged us for.
• To understand how visitors use our site and improve our content.
• To comply with legal obligations.

Third-Party Services

We use the following third-party services that may collect data:

• Cloudflare — provides hosting, CDN, and security services. Cloudflare may collect IP addresses and usage data. See Cloudflare's Privacy Policy.
• Google Calendar — powers our appointment scheduling widget. When you book a call, your information is processed by Google. See Google's Privacy Policy.
• Google Fonts — serves web fonts used on this site. Google may collect IP addresses. See Google's Privacy Policy.

Data Retention

We retain contact information and correspondence for the duration of our business relationship and a reasonable period thereafter for legal and administrative purposes. Automatically collected analytics data is retained in accordance with the policies of our third-party service providers.

Data Security

We implement reasonable technical and organizational measures to protect your information, including HTTPS encryption for all site traffic, security headers, and access controls. However, no method of transmission or storage is completely secure.

Your Rights

You may:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct inaccurate information.
• Deletion — request that we delete your personal information, subject to legal retention requirements.
• Opt-out — unsubscribe from any communications at any time.

To exercise any of these rights, contact us at privacy@grailautomation.com.

Children's Privacy

Our site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact

If you have questions about this Privacy Policy, contact us at:

Grail Automation LLC
Los Altos, CA
privacy@grailautomation.com